LOADING NDALO
Ndalo
CONNECT WITH US

We're Here to Help

Whether you're planning a stay, organizing an event, or just have questions, our dedicated team is ready to assist you. Reach out to us through any of the channels below.

GET IN TOUCH

Contact Information

Choose the most convenient way to reach us. Our team is available 24/7 for reservations and emergencies.

Reservations

For bookings, availability inquiries, and reservations assistance:

+27 17 492 0206 Available 24/7

Email

Send us an email for general inquiries, feedback, or specific requests:

info@ndalohotels.com reservations@ndalohotels.com

Head Office

Visit our headquarters or send correspondence to:

06 Barnard Street Emanzana, Badplaas 1190 Mpumalanga, South Africa
OPERATING HOURS

Office Hours

Weekdays

Monday - Friday

8:00 AM - 6:00 PM

Weekends

Saturday - Sunday

9:00 AM - 5:00 PM

24/7 Services

Reservations Hotline

Emergency Assistance

Concierge Services

Available 24/7
SEND US A MESSAGE

Contact Form

Fill out the form below and we'll get back to you within 24 hours.

FREQUENTLY ASKED QUESTIONS

Common Questions

Find quick answers to some of our most frequently asked questions below.

What is your cancellation policy?

Cancellations made 48 hours or more before check-in receive a full refund. Cancellations within 48 hours of check-in are subject to a one-night charge. Special event and group bookings may have different cancellation policies.

Do you offer airport transfers?

Yes, we offer airport transfer services from Kruger Mpumalanga International Airport (MQP) and other nearby airports. Please contact our reservations team at least 24 hours in advance to arrange transfers.

Are pets allowed at Ndalo Hotels?

We allow service animals with proper documentation. For pets, we have limited pet-friendly rooms available at some properties. Please contact us in advance to check availability and any applicable fees.

What amenities are included in the room?

All rooms include complimentary WiFi, flat-screen TV, minibar, coffee/tea making facilities, luxury toiletries, and daily housekeeping. Higher category rooms may include additional amenities like balconies, jacuzzis, or private pools.